Be the best host on your busiest night.

One place for your whole floor. Plateful replaces the clipboard, the buzzer and the separate booking app, and lets guests order from their phones.

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What Plateful does

Guests book from your website, only at times that really fit.

  • Guests book from your website any time, and only see times that actually fit—based on your hours, how long tables turn, and the bookings you already have.

  • Confirmations, a day-before “reply 1 to confirm,” a same-day reminder and cancellation notices go out on their own. Guest replies land in one thread.

  • Every guest's visits in one place, with regulars and VIPs flagged, so your host can greet them like they're expected.

  • Guests join the waitlist from a tablet at the door—how many guests, where they'd like to sit, their phone and name. Your host stays free for the people in front of them.

  • Each guest gets a link to follow their place in line. When their table is ready, one text brings them back—and they can reply to say they're on their way.

  • Walk-ins, reservations and seated tables in one view, with a tap-to-seat floor plan. Timers flag who's been waiting too long—before it becomes a problem.

  • See your average wait by day and your busiest hours, so you can staff for the rush before it arrives.

  • Guests scan the QR code at their table to browse the menu and order from their own phone, with no app to install and no login—while your team stays in control.

  • Every order lands in one place for your team, so nothing gets lost between the table and the kitchen.

  • Guests read the menu and order in English, Korean or Chinese.

  • Guests call a server from their phone, right from the table. The request goes straight to your team, so nobody has to wave across the room.

Illustration of a wooden board with wine, cheese, bread, grapes and tomatoes

Where busy nights leak money

No-shows, walk-aways, a jammed host stand and slow orders. Plateful keeps that money in your restaurant.

  • Fewer No-Shows

    Guests confirm by text the day before. When someone doesn't show, their table frees up on its own.

  • Walk-Ins That Stay

    Guests join at the kiosk, get an honest wait time by text, and wander nearby until their table's ready.

  • A Calmer Host Stand

    Walk-ins and bookings on one live board. Timers flag who's waiting too long, before it becomes a problem.

  • Faster Ordering

    Guests order from their own phone at the table, in English, Korean or Chinese, while your team stays in control.

  1. Maya, you're #3 - about 15-25 min to your table. We'll text you when your table is ready. Reply STOP to cancel.

    7:02 PM

  2. Maya - your table is ready! Head to the host for your Window Seat. You have 5 minutes. Reply 1 if you're on your way, 2 to give up your spot.

    7:21 PM

  3. 1

    7:21 PM

  4. Maya, you're at Window Seat. Enjoy your meal!

    7:24 PM
Real Plateful messages. The guest, wait, table and times are examples.

The best host in every text

Guests always know where they stand, so your host stand stays calm.

  1. They join

    Your guest
    An honest wait time the moment they join.
    You
    No crowd waiting at the host stand.

  2. They wander

    Your guest
    Free to take a walk. One text brings them back.
    You
    Fewer walk-ins giving up and leaving.

  3. They come back

    Your guest
    They reply, head in, and sit right down.
    You
    Every reply lands in one thread.

Dine-in ordering, no app needed

Guests order when they're ready, not when a server is free.

For your guests

  • Scan and order from their own phone, no app and no login
  • The menu in English, Korean or Chinese, labelled for spice level and allergens
  • Call a server from the table, without waving anyone down

For your team

  • Every order lands on one screen, in real time
  • Best-seller, new and discount labels put your picks up front
  • Servers spend their time hosting, not taking orders

Up and running in 3 steps

  1. A QR sticker on every tableNo hardware to install.
  2. Guests scan and orderFrom their own phone, in their language.
  3. Orders appear on your screenYour team sees each one as it comes in.

What could Plateful mean for you?

About$2,000more revenue a month

If average checks rise 5% when guests order from their phones.

No-shows cost you about$5,200a month

Restaurants sending reminder texts saw 16% fewer no-shows. For you, that's about $830 back each month.

About$4,160a month walking out the door

With kiosk check-in and an honest wait time by text, guests can wander nearby until their table's ready instead of leaving.

Your estimate, from your own numbers. For reference, Olo (an ordering-software company) reports checks rise about 12% with digital ordering, without publishing its method. Results vary: one restaurant group told SevenRooms its guests spent less with QR menus. All amounts in Canadian dollars (CAD).

Restaurants running on Plateful

Independent restaurants running their busiest nights on Plateful.

  • Zabu Chicken
  • hidden
  • 수라 (Sura)

Questions? Answers.

  • No. Guests scan the QR code at their table and order from their own phone, with no app to install and no login.

  • The menu is available in English, Korean and Chinese.

  • Not yet. Orders come into Plateful's own order screen, so your team sees every order in one place.

Let's talk about your restaurant

Tell us about your restaurant, and we'll show you Plateful.

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